IN21E-02
Earthdata Search: Methods for Improving Data Discovery, Visualization, and Access

Tuesday, 15 December 2015: 08:15
2020 (Moscone West)
Patrick Quinn, NASA Goddard Space Flight Center, Greenbelt, MD, United States
Abstract:
In a landscape of heterogeneous data from diverse sources and disciplines, producing useful tools poses a significant challenge. NASA’s Earthdata Search application tackles this challenge, enabling discovery and inter-comparison of data across the wide array of scientific disciplines that use NASA Earth observation data. During this talk, we will give a brief overview of the application, and then share our approach for understanding and satisfying the needs of users from several disparate scientific communities. 
Our approach involves:
- Gathering fine-grained metrics to understand user behavior
- Using metrics to quantify user success
- Combining metrics, feedback, and user research to understand user needs
- Applying professional design toward addressing user needs
- Using metrics and A/B testing to evaluate the viability of changes
- Providing enhanced features for services to promote adoption
- Encouraging good metadata quality and soliciting feedback for metadata issues
- Open sourcing the application and its components to allow it to serve more users